Effective Date: 09-06-2024

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At Chocoluma, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services. By using our website, you agree to the terms described in this policy.

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1. Information We Collect

When you visit or interact with Chocoluma, we may collect the following types of information:

• Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.

• Non-Personal Information: We may collect non-identifiable information such as browser type, pages viewed, and how long you spend on our site. This data helps us improve our website experience.

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2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders.

• Communicate with you about your order, updates, promotions, and special offers.

• Improve our website’s functionality and user experience.

• Ensure the security of our website and business.

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in delivering our services, such as payment processors or delivery services. These partners are bound to protect your data and only use it for purposes directly related to your order.

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3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and provide a personalized experience. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our site.

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4. Security

We take reasonable measures to protect the information you provide. Our website uses secure encryption methods to process payments and safeguard sensitive data. While we strive to protect your personal information, no online transmission is 100% secure, and we cannot guarantee the absolute security of your data.

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5. Third-Party Links

Chocoluma may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving promotional emails by clicking the "unsubscribe" link in any email we send you.

• Request information about how your data is being used.

To exercise these rights, please contact us at contact@chocoluma.com.

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7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly. Continued use of our website after changes have been made constitutes acceptance of those changes.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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ChocoLuma
Gwinnett County, GA
Email: contact@chocoluma.com

Phone: (404) 445-4640